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Frequently asked questions

You have questions,
we have the answers.

Everything you need to know about our services, how we work, and ordering your communication materials.

How do I get a quote?

It's simple and free. Contact us by phone at +32 4 287 71 90, by email at contact@inkonic.be, or come directly to our studio at the Parc Industriel des Hauts Sarts in Herstal. Describe your project and we'll get back to you with a personalised quote within 48 business hours, no commitment required.

What types of vehicles can you letter?

We letter all types of vehicles: cars, vans, trucks, buses, trailers, cargo bikes, boats and even construction machinery. Whether you have a single vehicle or an entire fleet, we tailor the solution to your budget and visual identity — from simple adhesive lettering to full vehicle wrapping.

How long do lettering and films last?

Our films and lettering are produced using professional-grade vinyl (Avery, 3M, Oracal). Under normal conditions of use and exposure:

  • Exterior vehicle lettering: 5 to 7 years
  • Interior window lettering: 5 to 10 years
  • Outdoor banners: 3 to 5 years depending on exposure
  • Frosted films: unlimited lifespan indoors

Lifespan also depends on exposure conditions (UV, washing, weather). We advise you at the time of ordering.

Do you travel for installation or do I need to come to your studio?

Both options are available. For smaller items (plates, panels, accessible windows), we can come on site to you. For vehicles, installation generally takes place in our Herstal studio to ensure a flawless result under ideal conditions. We cover all of Belgium for larger projects.

Can I provide my own graphic file?

Yes, absolutely. We work with vector files (AI, EPS, SVG, vector PDF) or high-resolution files (300 dpi minimum for printing). If your file doesn't meet our requirements, our in-house graphic studio can adapt or recreate it for a small additional fee. We're happy to guide you on which formats to provide.

Do you also offer graphic design services?

Yes. Inkonic has an in-house graphic studio. We can create or adapt your logo, design your complete visual identity, or simply lay out your content for a specific medium (window, vehicle, panel, etc.). You can order graphic design only, or combine it with production and installation.

What is your geographical coverage?

Our studio is located in Herstal (Hauts-Sarts, Province of Liège). We regularly work throughout the Province of Liège — Oupeye, Hermalle, Ans, Awans, Visé, Wandre, Jupille, Verviers, Herve — as well as across Wallonia and the rest of Belgium for larger projects.

Do you work with professionals and agencies?

Absolutely. We regularly work as a subcontractor for communication agencies, independent graphic designers and printers who entrust us with production and/or installation. If you already have print-ready files, we handle everything else. Trade pricing is available on request.

I'm ordering a new vehicle (van, truck, car, etc.). Can Inkonic letter it before delivery?

Yes, absolutely. Send us the vehicle's detailed specifications (ideally the order form) so we can find the exact model in our database.

We then contact your dealership directly to arrange on-site lettering before delivery. Everything is coordinated on our end.

Do you respond to public tenders and calls for proposals?

Yes. Inkonic SRL (BE 0607.978.677) is happy to respond to specifications and calls for proposals from municipalities, cities, non-profits and public bodies. Feel free to send us your specifications by email at contact@inkonic.be so we can provide you with a detailed offer.

Do you also serve private individuals?

Yes, we also work with private individuals. Don't hesitate to contact us to discuss your project — free quote within 48h.

How does an order work from start to finish?

Our process has four steps:

  1. Brief & quote — You describe your project, we respond with a free quote within 48h.
  2. Graphic design — We create or adapt your visual and submit a proof for your approval.
  3. Production — Printing and cutting in our studio using materials selected for their durability.
  4. Installation — Our installers come to you or work in the studio, depending on the medium. Result guaranteed on time.

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